Technology should solve specific problems, not just sound cool. Let's review some of problems, and see how our technology helps.
Problem: Shipments get delayed at the border.
Solution: Move validations earlier in the exporting process.
Why do shipments get delayed at the border? Chances are they are delayed because either a tariff #, IRS #, or your buyers haven't been validated with Customs.
There's no longer any reason to wait until two hours before you get to the border to let us know about your new products, consignees, or buyers. With Xport, you can interact with us early in the process to make sure Customs accepts all of your data without delaying your shipment.
Problem: You're never really sure if we get your faxes.
Solution: You get a call if we need you to resend your paperwork.
When you send a fax, your machine is making a phone call and then transmitting an electronic message. You can think of it like email connected by a phone call instead of through your computer.
When you make that fax call, we can tell who you are. With our advanced technology, we are immediately alerted if your call gets disconnected or if transmission fails. By giving us your callback details on our "Never miss a fax" page, we will contact you anytime your fax doesn't get through on the first try.
Problem: You're blind once your shipment leaves the dock.
Solution: Receive advanced shipment messages
Anytime your shipments reach a status that you're interested in, we can send you an email or a text message to your mobile phone. When using Xport for document creation, we can also send a message to the delivery site so that you can offload your shipments without delay.
Problem: You're taking on unnecessary liability.
Solution: Advanced product review and classification with Xport
If the first time your Customs Broker sees a new product is within an hour of when the truck will arrive the border, there is a chance that the product will be misclassified.
When you begin to manufacture or export a new product, that is the time to send us the information to review it. With Xport, you can send us your product details in less than a minute. An experienced brokerage specialist will then review that information, classify the product, and return the validation to you within a very short period of time. This reduces your liability and facilitates a quick border release.